Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP
Job Description :- Support and advise the practice in the implementation and on- going use of various off- the- shelf and proprietary applications, tools, and technology. Special projects may include software testing and new tool deployment activities, and supporting consulting activities that involve internal audit engagement teams.
Specific Responsibilities Include:
Responding to incoming contacts in a call center environment.
First, second, and third- tier technology troubleshooting for both off- the- shelf and proprietary software applications.
Provide business tools consultation to engagement teams.
Support the deployment of the Global Audit SharePoint solution ( a collaboration tool. ) This includes, from a support perspective, partnering with both Audit member firm product champions and early adopter engagement teams.
Meet key performance indicators including customer satisfaction, contact quality, and assisting other groups to meet the same.
Act as Subject Matter Resource for supported software.
Draft, edit, and review various documentation projects, including technical support manuals, communications, database postings, knowledge management documents, and instructional information relating to firm software.
Deliver targeted technical training sessions for internal audiences.
Participate in new business tools deployment efforts.
Any Bachelor's Degree from a recognized/ reputable university is required.
High level of interest in technology and its application in the audit process or related Enterprise Risk Services.
Must have the ability to quickly master and utilize firm standard software.
Critical thinking and troubleshooting skills are required.
Strong writing and documentation skills.
Strong verbal communication and presentation skills.
Ability to influence direct reports to acquire a self- starter mentality.
Strong time management and significant project management skills.
Must be able to deliver results with minimal oversight.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP
Job Description :- Support and advise the practice in the implementation and on- going use of various off- the- shelf and proprietary applications, tools, and technology. Special projects may include software testing and new tool deployment activities, and supporting consulting activities that involve internal audit engagement teams.
Specific Responsibilities Include:
Responding to incoming contacts in a call center environment.
First, second, and third- tier technology troubleshooting for both off- the- shelf and proprietary software applications.
Provide business tools consultation to engagement teams.
Support the deployment of the Global Audit SharePoint solution ( a collaboration tool. ) This includes, from a support perspective, partnering with both Audit member firm product champions and early adopter engagement teams.
Meet key performance indicators including customer satisfaction, contact quality, and assisting other groups to meet the same.
Act as Subject Matter Resource for supported software.
Draft, edit, and review various documentation projects, including technical support manuals, communications, database postings, knowledge management documents, and instructional information relating to firm software.
Deliver targeted technical training sessions for internal audiences.
Participate in new business tools deployment efforts.
Desired Profile :- Qualifications
Must have been in a coaching or mentoring role; teamlead experience is a plus. Any Bachelor's Degree from a recognized/ reputable university is required.
High level of interest in technology and its application in the audit process or related Enterprise Risk Services.
Must have the ability to quickly master and utilize firm standard software.
Critical thinking and troubleshooting skills are required.
Strong writing and documentation skills.
Strong verbal communication and presentation skills.
Ability to influence direct reports to acquire a self- starter mentality.
Strong time management and significant project management skills.
Must be able to deliver results with minimal oversight.
| Experience | 2 - 7 Years |
| Industry Type | Accounting / Finance |
| Role | HR Executive |
| Functional Area | HR, Recruitment, Administration, IR |
| Education | UG - Other Graduate PG - Other |
| Location | Hyderabad / Secunderabad |
| Keywords | Administrative Support Executive AdministrationFacilities |
| Contact | Deloitte Consulting India Private Limited |
| Website | http://www.deloitte.com/view/en_IN/in/index.htm |
| Job Posted | 25 Oct |
| Reference | '15376542000006842 |
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